When will my order arrive?
Orders are processed within 5-7 business days. Delivery estimates for your address are shown at checkout, and you'll get tracking by email when your order ships, if the shipping method supports it.
How much is delivery?
Delivery within the United States is free. We deliver to addresses in the United States only.
What's your return policy?
You can request a return within 14 days of delivery, and return shipping is free. To start a return, email us at info@newarrivalsstore.com with your order number. Items must be unused, with tags and original packaging. Some items may not be eligible, so please read our refund policy.
How do the heated products charge?
The hand warmer charges by USB in about 5 hours and gives about 3 hours of heat, depending on the level. The heated blanket has no battery of its own, so it plugs into a 5V 2A USB power source such as a power bank.
Are your gloves touch-screen compatible?
Our touchscreen gloves are, so you can use compatible screens without taking them off. Not every pair has this feature, so please check the product page.